FAQ

Where can I order ?

You can order conveniently on our website. We offer super fast shipping and if you reside in NYC you can even order online and pick up in store. we deliver within 5 boroughs for a $30 fee!

What is your return policy?

Due to the intimate nature of the products which we sell and to reduce the spread of COVID-19 ALL SALES ARE FINAL

Can I Order Online & Pick Up In Store?

Yes cany customer can order online or choose concierge hand delivery for 30$.

Why was my order selected for verification?

Your order can be selected for verification if your order is flagged by our fraud team. We will reach out to you via email or by phone to notify you of what is needed to move forward with your order.

What are your payment options?

You may check out with Paypal, Debit/Credit, Apple Pay, G Pay and Sezzle.

Sezzle is a buy now pay later payment option. No credit check and instant approval decision.

At our boutique locations we accept cash only. 

How Do I Change/Cancel My Order?

Please be sure of your selection. We can not change or cancel successfully placed orders.

ALL SALES ARE FINAL.

How often do you restock?

We restock every 1-2 weeks. Most items can be pre-ordered. If the item is a pre-order the restock/ship date will be in the product title.